Document Details

Document Type : Article In Journal 
Document Title :
Managers’ Strategies for Coping with Employees’ Resistance to Change in Public Agencies: An Exploratory Study
استراتيجيات الحد من مقاومة الموظفين للتغيير في الأجهزة الحكومية : دراسة ميدانية استطلاعية
 
Subject : Public Administration 
Document Language : Arabic 
Abstract : The study aims at determining the various strategies managers use for coping with employees’ resistance to change.?In particular, the study tries to answer the following questions: 1) What are the strategies that managers in public agencies use to cope with employees’ resistance to change??2) What is the most and least used strategy??3) Is there a relationship between the demographic factors and the employees’ perceptions about the managers’ uses of these strategies??To answer these questions, a non-probability sample of 355 employees from the various public agencies representing the different organizational levels participated in the study. Results showed that managers in public agencies use four strategies to cope with employees’ resistance to change: containment, participation and involvement, manipulation and co-optation, and coercion.?Containment and participation and involvement represented the most used strategies, while coercion was perceived to be the least used strategy.?Participants in the study were divided concerning the managers’ use of manipulation and co-optation; while some participants believe that managers use this strategy, others see the contrary.?Regarding the relationship between demographic factors and the employees’ perceptions about managers’ uses of these strategies, the findings showed that there is a significant negative relationship between level of education and employee’s rank and the use of manipulation and co-optation strategy.?Others demographic factors did not have significant relationships with the other strategies.?The study ended with some recommendations. 
ISSN : 1319-0997 
Journal Name : Economics and Administration Journal 
Volume : 12 
Issue Number : 2 
Publishing Year : 1419 AH
1999 AD 
Article Type : Article 
Added Date : Sunday, October 11, 2009 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
ناصر محمد الفوزان NASSER M. AL-FAWZANResearcher  
أحمد سالم العمريAHMED S. AL-AAMERIResearcher  

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