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Document Type |
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Article In Journal |
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Document Title |
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Key Factors for Developing the Performance of Bank’s Employees: Practical Survey Study in Hebron -Palestine and its Relationship with Job Satisfaction العوامل المؤثرة في تطوير أداء موظفي البنوك وعلاقتها بالرضا الوظيفي: دراسة تطبيقية ميدانية على محافظة الخليل- فلسطين |
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Subject |
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Public Administration |
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Document Language |
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Arabic |
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Abstract |
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This study aims to explore how job satisfaction will be influenced
by the incentives, training, the nature of job, relationship with colleagues, and
the immediate supervisor. Additionally how the job satisfaction will affect
productivity, loyalty, absence, and turnover. The sample of the study consists
of (210) employees working at the banks in Hebron. The researchers use a
questionnaire consists of (60) items to determine the five factors: incentives,
training, the nature of job, relationship with colleagues, and relationship with
supervisor.
And it includes (7) items to determine the importance of each factor.
The results of the study were as follows:
1) Job satisfaction is strongly influenced by the following factors
(accordingly):
Incentives, immediate supervisor, the nature of job, training, work
colleagues.
2) There is a significant differences for the effect of each of the following
factors:(incentives, immediate supervisor, loyalty, the nature of job,
training, work colleagues, work environment) on job satisfaction.
3) There is a positive relationship between job satisfaction and both
productivity and loyalty, while there is a negative relationship between
job satisfaction and both absence and turnover. |
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ISSN |
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1319-0997 |
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Journal Name |
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Economics and Administration Journal |
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Volume |
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19 |
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Issue Number |
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2 |
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Publishing Year |
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1426 AH
2005 AD |
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Article Type |
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Article |
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Added Date |
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Sunday, October 11, 2009 |
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